{"id":9043,"date":"2025-09-29T09:34:26","date_gmt":"2025-09-29T09:34:26","guid":{"rendered":"https:\/\/japamalaandfriends.com\/faq"},"modified":"2025-09-29T18:38:04","modified_gmt":"2025-09-29T18:38:04","slug":"faq","status":"publish","type":"page","link":"https:\/\/japamalaandfriends.com\/ca\/faq","title":{"rendered":"FAQ"},"content":{"rendered":"

[et_pb_section fb_built=\"1″ custom_padding_last_edited=\"on|phone\" next_background_color=\"#FFFFFF\" admin_label=\"section\" _builder_version=\"4.27.4″ background_color=\"#6B7C69″ background_enable_image=\"off\" background_size=\"initial\" background_repeat=\"repeat\" custom_padding=\"0%||10%||false|false\" custom_padding_tablet=\"5%||15%||false|false\" custom_padding_phone=\"15%|5%|15%|5%|false|true\" top_divider_style=\"none\" top_divider_color=\"#6B7C69″ bottom_divider_style=\"asymmetric\" bottom_divider_height=\"130px\" bottom_divider_height_tablet=\"100px\" bottom_divider_height_phone=\"80px\" bottom_divider_height_last_edited=\"on|phone\" locked=\"off\" global_colors_info=\"{}\"][et_pb_row use_custom_gutter=\"on\" make_equal=\"on\" custom_padding_last_edited=\"on|phone\" admin_label=\"row\" _builder_version=\"4.27.4″ background_size=\"initial\" background_position=\"top_left\" background_repeat=\"repeat\" width=\"90%\" max_width_tablet=\"\" max_width_phone=\"90%\" max_width_last_edited=\"on|phone\" custom_padding=\"5%||0px||false|false\" custom_padding_tablet=\"5%||0px||false|false\" custom_padding_phone=\"5%||5%||true|false\" global_colors_info=\"{}\"][et_pb_column type=\"4_4″ _builder_version=\"4.16″ custom_padding=\"|||\" global_colors_info=\"{}\" custom_padding__hover=\"|||\"][et_pb_text admin_label=\"H1″ _builder_version=\"4.27.4″ _module_preset=\"default\" header_text_align=\"center\" header_text_color=\"#FFFFFF\" header_font_size=\"4rem\" header_line_height=\"1.2em\" header_font_size_tablet=\"2.8rem\" header_font_size_phone=\"2rem\" header_font_size_last_edited=\"on|phone\" global_colors_info=\"{}\"]<\/p>\n

FAQ \u2013 Preguntes Freq\u00fcents<\/h1>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\"1″ custom_padding_last_edited=\"on|phone\" admin_label=\"section\" _builder_version=\"4.27.4″ background_color=\"#FFFFFF\" background_enable_image=\"off\" background_size=\"initial\" background_repeat=\"repeat\" custom_padding=\"0px||5%||false|false\" custom_padding_tablet=\"0px||5%||false|false\" custom_padding_phone=\"10%||15%||false|false\" top_divider_style=\"none\" top_divider_color=\"#6B7C69″ locked=\"off\" global_colors_info=\"{}\"][et_pb_row use_custom_gutter=\"on\" make_equal=\"on\" custom_padding_last_edited=\"on|phone\" admin_label=\"row\" _builder_version=\"4.27.4″ background_size=\"initial\" background_position=\"top_left\" background_repeat=\"repeat\" width=\"90%\" max_width_tablet=\"\" max_width_phone=\"90%\" max_width_last_edited=\"on|phone\" custom_padding=\"2%|5%|0px|5%|false|true\" custom_padding_tablet=\"5%||0px||false|false\" custom_padding_phone=\"0%||0%||false|false\" global_colors_info=\"{}\"][et_pb_column type=\"4_4″ _builder_version=\"4.16″ custom_padding=\"|||\" global_colors_info=\"{}\" custom_padding__hover=\"|||\"][et_pb_text _builder_version=\"4.27.4″ _module_preset=\"default\" global_colors_info=\"{}\"]<\/p>\n

Aqu\u00ed trobar\u00e0s respostes als dubtes m\u00e9s comuns sobre la nostra botiga de roba a Gr\u00e0cia (Barcelona): des de quines talles treballem i quins teixits fem servir, fins a qui dissenya i confecciona les peces o com pots comprar en l\u00ednia. Tot explicat amb la mateixa transpar\u00e8ncia i afecte amb qu\u00e8 fem la roba: c\u00f2moda, afavoridora, inclusiva i plena de bona energia. <\/p>\n

[\/et_pb_text][et_pb_accordion open_toggle_text_color=\"#FFFFFF\" open_toggle_background_color=\"#0A0908″ closed_toggle_text_color=\"#FFFFFF\" closed_toggle_background_color=\"#6B7C69″ module_class=\"pa-accordion\" _builder_version=\"4.27.4″ _module_preset=\"default\" toggle_text_color=\"#0A0908″ toggle_level=\"h2″ toggle_font_size=\"1.4rem\" body_text_color=\"#FFFFFF\" hover_enabled=\"0″ toggle_font_last_edited=\"off|phone\" toggle_font_size_last_edited=\"off|phone\" global_colors_info=\"{}\" sticky_enabled=\"0″][et_pb_accordion_item title=\"1. On \u00e9s Japamala & Friends?\" open=\"on\" closed_toggle_background_color=\"#6B7C69″ _builder_version=\"4.27.4″ _module_preset=\"default\" hover_enabled=\"0″ icon_color__hover_enabled=\"off|desktop\" global_colors_info=\"{}\" sticky_enabled=\"0″]<\/p>\n

La nostra botiga \u00e9s al cor de Gr\u00e0cia, a Barcelona. Estem molt a prop del metro Fontana (l\u00ednia verda, L3). \u00c9s un espai pensat perqu\u00e8 et sentis com a casa, amb roba c\u00f2moda, bonica i diferent. Vine a veure\u2019ns al carrer Ast\u00faries 7. <\/span><\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=\"2. Quines talles teniu?\" _builder_version=\"4.27.4″ _module_preset=\"default\" global_colors_info=\"{}\" open=\"off\"]<\/p>\n

A Japamala & Friends creiem que la moda \u00e9s per a tothom. Per aix\u00f2 treballem amb talles petites i tamb\u00e9 grans, sempre amb talls afavoridors i c\u00f2modes. Volem que cada dona trobi una pe\u00e7a que la faci somriure davant del mirall. <\/span><\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=\"3. Quin tipus de teixits utilitzeu?\" _builder_version=\"4.27.4″ _module_preset=\"default\" global_colors_info=\"{}\" open=\"off\"]<\/p>\n

El 99% de les nostres peces estan fetes amb viscosa, cot\u00f3, punt roma i pana. S\u00f3n teixits suaus, transpirables i resistents, ideals per sentir-te c\u00f2moda i guapa en el teu dia a dia. <\/span><\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=\"4. On es produeixen les col\u00b7leccions de Japamala?\" _builder_version=\"4.27.4″ _module_preset=\"default\" global_colors_info=\"{}\" open=\"off\"]<\/p>\n

La major part de la nostra col\u00b7lecci\u00f3 Japamala es produeix al Per\u00fa, on es fabrica cot\u00f3 i viscosa de manera local i amb gran tradici\u00f3 t\u00e8xtil. All\u00e0 hi treballa la Gisela i el seu equip a Lima, que cuiden cada detall. <\/span><\/p>\n

Una altra part la fem aqu\u00ed a Barcelona, al barri de Maragall, amb la Mercedes i el seu equip, amb qui compartim la passi\u00f3 per la moda ben feta.<\/span><\/p>\n

A m\u00e9s, tenim altres marques seleccionades, fabricades a Barcelona o fora, per\u00f2 sempre escollides amb cura i pensades per a tu.<\/span><\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=\"Qui fa les peces Japamala?\" _builder_version=\"4.27.4″ _module_preset=\"default\" global_colors_info=\"{}\" open=\"off\"]<\/p>\n

Japamala \u00e9s el resultat de la creativitat i la feina de dos equips meravellosos. Jo (Mirta) intento escoltar els vostres desitjos i, amb la meva m\u00e0gia i creativitat, dissenyo les peces. Quan la idea est\u00e0 llesta, l\u2019envio a les noies dels tallers per escoltar les seves opinions. <\/span><\/p>\n

A Lima (Per\u00fa): la Gisela i el seu equip.<\/span><\/p>\n

A Barcelona: la Mercedes i el seu equip.<\/span><\/p>\n

Elles posen la seva experi\u00e8ncia, afecte i professionalitat en cada pe\u00e7a que arriba a la botiga. <\/span><\/p>\n

Quan confirmem models, talls i talles, trio els teixits, colors i estampats. I aix\u00ed, amb molt d\u2019amor, neix la teva pe\u00e7a preferida. <\/span><\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=\"6. Oferiu accessoris i bijuteria?\" _builder_version=\"4.27.4″ _module_preset=\"default\" global_colors_info=\"{}\" open=\"off\"]<\/p>\n

Molt\u00edssims i meravellosos! Tenim des de peces \u00faniques fetes a Barcelona fins a joies molt especials portades de fora, com la bijuteria de l\u2019Equador feta amb la llavor de Tagua (tamb\u00e9 anomenada \u201civori vegetal\u201d). Detalls originals, diferents i amb hist\u00f2ria. Arracades, polseres, colls, anells, agulles, mocadors, foulards, diademes, coleters, pinces, faixes, bosses i, ara tamb\u00e9, muntures d\u2019ulleres s\u00faper originals. <\/span><\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=\"7. Puc comprar en l\u00ednia o nom\u00e9s a la botiga f\u00edsica?\" _builder_version=\"4.27.4″ _module_preset=\"default\" global_colors_info=\"{}\" open=\"off\"]<\/p>\n

De moment venem sobretot a la botiga f\u00edsica i intentem pujar alguns models per vendre en l\u00ednia tamb\u00e9. A IG sempre publiquem novetats. Si no pots acostar-te, escriu-nos per WhatsApp o Instagram i t\u2019ajudarem a aconseguir la teva pe\u00e7a preferida. <\/span><\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=\"8. Cada quant porteu roba nova?\" _builder_version=\"4.27.4″ _module_preset=\"default\" global_colors_info=\"{}\" open=\"off\"]<\/p>\n

Molt sovint! Cada setmana arriben models nous: vestits, pantalons c\u00f2modes, samarretes de cot\u00f3\/viscosa i peces \u00faniques que no trobar\u00e0s en qualsevol lloc. <\/span><\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=\"9. Em puc emprovar la roba a la botiga?\" _builder_version=\"4.27.4″ _module_preset=\"default\" global_colors_info=\"{}\" open=\"off\"]<\/p>\n

I tant. Tenim emprovadors amplis i, si vols, et donem el nostre assessorament personal: com combinar, quin tall t\u2019afavoreix m\u00e9s, quina pe\u00e7a et pot sorprendre. Sempre amb proximitat i bon rotllo. <\/span><\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=\" 10. 10. Accepteu devolucions o canvis?\" _builder_version=\"4.27.4″ _module_preset=\"default\" global_colors_info=\"{}\" open=\"off\"]<\/p>\n

A Japamala & Friends volem que estiguis contenta amb la teva compra. Per aix\u00f2: <\/span><\/p>\n

Compres a la botiga f\u00edsica: <\/strong>tens 14 dies per fer un canvi de pe\u00e7a amb el tiquet de compra, sempre que la pe\u00e7a estigui en perfecte estat. No fem devolucions de diners, per\u00f2 pots canviar-la per una altra pe\u00e7a o et donem un val sense caducitat perqu\u00e8 l\u2019utilitzis quan vulguis. <\/span><\/p>\n

Compres en l\u00ednia: <\/strong>seguim la legislaci\u00f3 vigent a Espanya sobre compres a dist\u00e0ncia, i s\u00ed que s\u2019accepten devolucions de diners dins dels terminis legals.<\/span><\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=\"11. Feu enviaments?\" _builder_version=\"4.27.4″ _module_preset=\"default\" global_colors_info=\"{}\" open=\"off\"]<\/p>\n

I tant. Si necessites que t\u2019enviem alguna cosa, dona\u2019ns la teva adre\u00e7a i et confirmem les despeses i terminis d\u2019enviament. <\/span><\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=\"12. Quines formes de pagament accepteu?\" _builder_version=\"4.27.4″ _module_preset=\"default\" global_colors_info=\"{}\" open=\"off\"]<\/p>\n

Acceptem [targeta, efectiu, Bizum, PayPal, ApplePay, etc.]. L\u2019important \u00e9s que sigui f\u00e0cil per a tu. <\/span><\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=\"13. Puc reservar una pe\u00e7a que m\u2019agrada?\" _builder_version=\"4.27.4″ _module_preset=\"default\" global_colors_info=\"{}\" open=\"off\"]<\/p>\n

S\u00ed, et podem guardar una pe\u00e7a durant un temps limitat si n\u2019hi ha m\u00e9s del mateix model\/color\/talla. Aix\u00ed no et quedes sense mentre ho penses. <\/span><\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=\"14. Qui hi ha darrere de Japamala & Friends?\" _builder_version=\"4.27.4″ _module_preset=\"default\" global_colors_info=\"{}\" open=\"off\"]<\/p>\n

Japamala & Friends va n\u00e9ixer de la il\u00b7lusi\u00f3 del Sandro i la Mirta de crear un espai diferent, amb roba que afavoreix, que tapa el que vols tapar i ensenya el que vols ensenyar. Una botiga propera, alegre i amb bona energia, on sempre ser\u00e0s benvinguda. <\/span><\/p>\n

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T’hi apuntes?<\/h2>\n

[\/et_pb_text][et_pb_signup mailchimp_list=\"newsletter-suscrib-2025|3ee4069993″ name_field=\"on\" success_message=\"Fet! Prometem nom\u00e9s enviar-te coses boniques (i \u00fatils). \" button_text=\"Vinga, m'hi apunto!\" description=\"<\/p>\n

Assabenta't d'esdeveniments, promos i not\u00edcies de la nostra botiga. Res de spam, nom\u00e9s amor a la teva safata d'entrada <\/p>\n

I si vols veure m\u00e9s looks o inspirar-te, visita les nostres xarxes socials o escriu-nos un whatsapp<\/p>\n

\" use_spam_service=\"on\" recaptcha_list=\"japamalaReCaptcha|japamalaReCaptcha-0″ description_tablet=\"<\/p>\n

Ent\u00e9rate de eventos, promos y noticias de nuestra tienda. Nada de spam, solo amor en tu bandeja de entrada<\/p>\n

Y si quieres ver m\u00e1s looks o inspirarte, visita nuestras redes sociales o escr\u00edbenos un whatsapp<\/p>\n

\n

\" description_phone=\"<\/p>\n

Ent\u00e9rate de eventos, promos y noticias de nuestra tienda.<\/p>\n

Nada de spam, solo amor en tu bandeja de entrada<\/p>\n

\" description_last_edited=\"on|tablet\" footer_content_tablet=\"\" footer_content_phone=\"\" footer_content_last_edited=\"on|desktop\" admin_label=\"modulo suscribete\" _builder_version=\"4.27.4″ _module_preset=\"default\" header_text_color=\"#FFFFFF\" header_font_size=\"1.8em\" body_text_color=\"#FFFFFF\" body_font_size=\"1rem\" form_field_font_size=\"1rem\" background_color=\"rgba(107,124,105,0.52)\" custom_button=\"on\" button_text_size=\"1rem\" button_text_color=\"#FFFFFF\" button_bg_color=\"#0A0908″ button_border_color=\"RGBA(255,255,255,0)\" button_border_radius=\"10px\" button_use_icon=\"off\" custom_margin=\"||0px||false|false\" custom_margin_tablet=\"||0px||false|false\" custom_margin_phone=\"||0px||false|false\" custom_margin_last_edited=\"on|desktop\" custom_padding_tablet=\"\" custom_padding_phone=\"0px|0px||0px|false|false\" custom_padding_last_edited=\"on|phone\" header_line_height_tablet=\"\" header_line_height_phone=\"1.2em\" header_line_height_last_edited=\"on|phone\" body_font_size_tablet=\"1rem\" body_font_size_phone=\"1rem\" body_font_size_last_edited=\"on|desktop\" global_colors_info=\"{}\" button_bg_color__hover=\"#B09886″ button_bg_color__hover_enabled=\"on|hover\"][\/et_pb_signup][et_pb_text disabled_on=\"off|on|on\" _builder_version=\"4.27.4″ _module_preset=\"default\" text_text_color=\"#FFFFFF\" text_font_size=\"1rem\" custom_padding_tablet=\"\" custom_padding_phone=\"0px||10%||false|false\" custom_padding_last_edited=\"on|phone\" global_colors_info=\"{}\"]<\/p>\n

I si vols veure m\u00e9s looks o inspirar-te, visita les nostres xarxes socials o escriu-nos un whatsapp<\/p>\n

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Troba respostes a les preguntes m\u00e9s freq\u00fcents sobre Japamala & Friends: on som, quines talles oferim, quins teixits fem servir i qui fa cada pe\u00e7a. Tot amb transpar\u00e8ncia, afecte i bona energia. <\/p>\n","protected":false},"author":27,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-9043","page","type-page","status-publish","hentry"],"yoast_head":"\nFAQ - japamala and friends<\/title>\n<meta name=\"description\" content=\"Resol els teus dubtes sobre Japamala & Friends: talles, teixits, enviaments i devolucions. 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